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Jilbab Mall Client faqs
| Q: What if I want to return something?
A: Our products are top quality merchandise, but we understand that sometimes we just can not please all our customers and some customers are just not satisfied with a product after receiving it. You can return any product for any reason for a refund or exchange within 7 days of receipt. After 7 days, no returns will be accepted, or refunds will be allowed.
Returned items must be in original unused mint condition, in the original packaging. You will be refunded what you paid after deducting shipping cost , and the customer is responsible for return shipping.
We will notify you via e-mail of your refund once we have received the returned item. You can expect a refund in the same form of payment originally used for purchase within second day of receiving your return.
IMPORTANT contact us before returning your order to give you Return Address.
Q: Who are 2Checkout Inc. (2Checkout.com)?
A: 2CheckOut Inc., is our third-party payment processing company. They handle our credit card payment processing on their secure server. When you complete an online order, your credit card will be billed as 2Checkout Inc. While on a secure page, such as 2CheckOut.com Inc's order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. You can view 2CheckOut Inc 's Privacy Policy by clicking here.
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